A black swan or rather a gray rhino: how the tech industry is regaining trust
Over the past four years, tech companies have boasted rapid growth. Their problem was mounting distrust on the part of private users and growing media criticism. Now, with the global crisis sweeping across the globe, they may actually have happened upon an opportunity: a chance for the industry to mend its reputation.
While any crisis may be a possibility to sway public opinion, it can also cause you to quickly fall out of favor. The pandemic poses numerous threats to the tech industry but it is not without silver linings. Companies may use their ad hoc responses